Cannon replaced the key pad and solenoid under warranty. The safe has several impressive features that any gun owner will appreciate. Disconnected and/or Damaged Wiring. SECURAM Systems, Inc. 3325 Grande Vista Drive Newbury Park, CA 91320 I have a key but I don't remember how find the slot for the key. I enter my code in the electronic lock and I get five “beeps,” and the lock will not open. These are also helpful if you are having any other problems with your electronic or manual dial lock. Bought a Sentry Safe about 7 -8 years ago. Just tell them that, “my safe won’t open”, and your job is as good as done. Helpful. If your safe won’t open, due to an issue with you forgetting or not having access to the combination, a broken key, or a battery that has died in your digital lock, then it can be assumed that your bolt construction is intact. Now that you know what you can do when you are locked out of your safe, you will never need to say, “My safe won’t open.” You will just be able to go about fixing the issue. The brand name of the safe is often quite easy to find. Simply replace the batteries. ft. End Table Safe, 40 min Fire Protection Electronic Lock with Key Override; 40 Minute Fire Protection at 1400 Degrees; Unique Antiqued Finish If however the safe is locked closed and no one knows the combo, the safe would need be be drilled open and repaired and the lock replaced. These methods may appear to be rather basic, but the use of these tools can be dangerous if you do not understand the construction of your safe. 0. orksecurity. Stop at exactly the third number on the second revolution. And at any point, you can choose to call a locksmith to assist you. Depending on how long it takes per try, it might take months, but it is time you have. The reason may be quite straightforward. Reviewed in the United States on October 17, 2019. Similarly, if you know that you have forgotten the combination or code to the safe, then you know your safe won’t open. * If the door will not open after entering your combination or makes several beeps after entering the code, it is usually time for a battery change. A resource for consumers, locksmiths, and security professionals. Of course, this method can be a little difficult without locksmith tools, such as a borescope. More likely would a a lightening bolt hitting the safe or the battery going bad. Whether you have a Rhino Safe or a BigHorn safe, read on to find out how to get into your safe. Rekeying vs. Also, try turning the handle to the right, without letting go of the pressure, put in the code, then turn it to the left. Lock Code Change – SecuRam Locks. But here is what you need to do when you are locked out of your safe. The internal components of the locking mechanism are temporarily oriented to their proper opening position, as the bolt work in the door jumps from the sudden impact. These will harm the safe, but not in a way that demands replacing the device. Get free useful tips and resources delivered directly to your inbox. I am Dave. If the room is too cold or too hot, the batteries will not last as long, especially if the temperature varies a lot. Please contact a licensed Safe Technician in your area and they will change your combination for a nominal fee. Rhino Metals bighorn PE 12 Security Announcement. Page 17 Turn the dial counter-clockwise passing the third number of your combination once. No. Another possible reason your safe won’t open is your code has been deactivated. As a result, many motels and hotels have to be able to get inside when a safe won’t open because a guest forgot to leave the door ajar. Personally, I think you are way too concerned about an EMP. Where a suave gentleman in a black turtleneck will hold his ear to a safe and spin the dial, opening the lock with nothing but his bare hands and a bit of finesse. Your last combination will still be active. If you forgot your Rhino Safe combination or you think you are punching it in correctly but it’s not opening, I would contact Rhino Metals technical support. It is set to 1-2-3-4-5-6 right now. Replace with a new 9V battery - (Recommended: 9V Alkaline - Duracell or Energizer, preferred) Tuck the lock cable into the back of the EntryPad and reinstall the EntryPad on the shoulder bolts. If so, pull down on the lever to unlock the SureLock Battery compartment. 8,980 satisfied customers. If you have made the mistake of purchasing a substandard safe from any of the companies that security experts don’t recommend, or invested in a product that is fire resistant but not burglary resistant, you may be able to bounce your safe. The Gun-Safe-Guru is here to help. (This is a good thing.). Safes – The Mechanics. If the safe uses a key, and you broke the key off in the lock, all you need to do is remove the broken key. If this happens to you, simply punch in your code again and turn the safe handle to open the safe. If you're successful, the deadbolts will recede into the safe's door and you'll be able to open it up. People that try to break in when their safe won’t open by force can severely injure themselves. Read more. There is a chance that a safe won’t open is not a safe at all, rather it is a lockbox. it went through a. I need a new keypad for a big horn safe. Have someone else try their code to see if theirs works. The safe will open eventually with no damage for free. Often there is a factory code that comes standard to reset these types of safes without the need to open them. If you have a safe that only has an electronic lock, it should have some sort of back up that will allow you to open the safe at least once. 3) If the safe is not in a climate-controlled room. Basically you put the new key pads on, and it worked using my own lock combination. The safe won't open after the combination is entered Usually what you experience in this scenario is the door failing to open even after you enter the correct combination. If that cannot be found, you can take a look at the type of construction and size of the safe. This is not a professional method of entry, but it does take some practice. You won't be able to bounce those open, but you'll have no problem with the lower-end options. Overrides are installed very frequently in smaller safes with electronic keypads. Unlike in movies, it is less about having a stethoscope, and more about knowledge, practice, and natural talent. Manual combination locks are the type of locking mechanism that can be manipulated without harming the safe. If you're having trouble getting your safe open, here are some things you can try before calling to have it drilled open. The reason for this is that these safes are intended to have their combinations reset. Yes, depending on model, your safe may either be predrilled or have an internal power outlet. You’ll need to back-drill through the fire lining and upholstery to be able to feed the wire for your dehumidifier through the hole. If your safe won’t open, and there is no clear brand name, the next step is to look for any type of purchasing information. Dennis W. Nichols. Remedies to protect BigHorn handgun safe against vulnerabilities. The solenoid inside the safe was working fine but was replaced anyways. If you own an electronic lock on your gun safe and you find that for some odd reason your password/code is not working out, there is usually a simple explanation for that. Open your safe by rotating the hub or hand wheel clockwise and pulling the door open. Remove the keypad and inspect the wires to see if they have come loose, are kinked, or cut. Looking on the net this is a QC issue this Chinese made safe has, but ... How to Fix a BIGHORN Safe That Won't Lock - YouTube This is Mary Ann, your Rhino / bighorn specialist, reporting on the Bighorn They will diagnose the issue and make sure that you are not locked out of your safe a moment longer than necessary. If a safe won’t open due to a dead battery, this will not work. things that people don’t know about safes, Lockboxes and safes are two different devices, companies that security experts don’t recommend. If anyone was looking to open your safe illegally in this way, they have only been saved the time it would have taken to drill the hole. This act works similarly to a bump key. Look at the different types of safes, to get a better idea of what type of protection you have. Other than code based pre-installed overrides, there may also be openings on the bottom of the safe if it was not bolted down using every pre-drilled hole. Verified Purchase. If you keep talking to Cannon they will probably send you a lock. The battery compartment is located in one of two places on your EntryPad -either on the back of the EntryPad or in the SureLock Battery Management compartment: 1) Look to see if there is a black box with a lever under the EntryPad at about the 5 o'clock position. Better safes have counterweight mechanisms so the lock is held in place even when the safe is moving. Feel free to call United Locksmith if you need any assistance with opening your safe. The chances of this are slim, and if this method entry works, you should look into getting a more secure safe. Once you hear the 2 beeps your safe should open. The first thing that they might ask for is your safes serial number. Report abuse. The nine-volt battery in your safe's electronic keypad lock should normally last between 8,000 to 10,000 openings. With most electronic safes, there will be a switch on the inside of the door that when flipped, allows the combination to be reset. If you already know the combination, but you’re having trouble dialing it in, click here for their safe lock manuals. As with any electronic device, wiring can get disconnected and/or damaged. But what if you go to open your safe and find that the battery has suddenly died? You know the safe won’t open, but if the handle spins like it should, then there is an issue with the bolt work of the door. If the safe won’t open with the information you get, be sure that you have the right model number. try grasping the outer "ring" of the keypad area, and give it a quarter turn clockwise, then pull straight out, that should remove the keypad and expose either 2 9v or 4aa batteries inside that you can replace, then replace the keypad, turn to the left to lock it in, and try to open the safe … Of course, a safe accessed in the following way (or by similar methods) will no longer be as secure as it was. You will see the hole just under the keypad and to the right of the keyhole. 4. If you do not know what type of safe you are dealing with, call a safe locksmith. Don’t panic!! If you're ready to pay, hire a locksmith. In cases when you are saying, “My safe won’t open, and I need to get in now!”, you probably do not have time for the more delicate methods. If ever your safe won’t open, there is always someone ready to help. The top three reasons an electronic lock seems to stop working properly is because of one of the following reasons: With the safe door open, test the new combination.If you have any issues call us at +1 (847) 665-1635; Congratulations! I need a new keypad for a big horn safe. Can … read more Too cold, and you might not get enough energy to operate the safe especially if it has been sitting there for a long time and if the lock is motorized (see above). Cannon replaced the key pad and solenoid under warranty. In the likely chance that your safe won’t open by these means, there will be more work to be done. If you can’t locate this number, Rhino Metals can help you out at 800-701-9128. This is the easiest situation to remedy. Prior to contacting Customer Service, please REGISTER your safe! If you cannot rotate the handle, leave the door open and start over at step 2. However, sometimes the logo will not include the name of the manufacturer, instead, it may just have some form of decal or illustration. High security mechanical locks require special tools and lock expertise to change the combination. You might get lucky. This would be handy to have before you call. How do you open a Bighorn Gun Safe? Knowing what type of safe you have is incredibly important to finding out what your next step is. Took them about 7 days to get a safe technician out. Plug the battery in and try it. There is a bit of information that you will need to gather so that you are better prepared to regain access to your locked safe. Lockboxes and safes are two different devices, but either can be accessed by a professional. There are many additional security features that make safes increasingly difficult to penetrate including relockers, glass, and hardplate. This is not a way that you can get back into your own safe unless you are highly trained. The good news is that U.L. Being from a reputable company with over 15 years in the business, you can expect the best features from this safe. However, if the safe won’t open, then it may be too heavy or too well made. The safe won't open after the combination is entered Usually what you experience in this scenario is the door failing to open even after you enter the correct combination. You have changed your safe combination. This will be necessary if you have purchased a safe or vault from any of the best safe companies. If your safe still doesn’t open, please contact customer service. If predrilled, you will see a small hole in the steel in one of the lower corners on the backside of the safe. Either the lever’s stuck or your wheels are out of alignment. These ways of getting in when a safe won’t open, compromise the safe far too much to continue using it after the device is opened. It took my partner and me about a minute to figure out what Terry to replicate the safe … That can be an expensive process. If you know the brand name, even this can help you when you’re locked out of your safe. This leads me to the final bit of advice. To bounce a safe, you simply strike the top of vault while turning the handle simultaneously. And chances are if you have read this far, you are not. So read your manual. Gun safes, depending on the model, have different battery lives, different battery locations, different backup entry methods, etc. In cases like this, you can check the safe literature to see if there is a reset code that you can perform without opening the safe. However, if you are looking to find out for yourself, you may need to troubleshoot the issue. Handle Appears to Be Jammed A frequent problem that new safe owners run into is that the handle seems to be jammed when they go to open their safe. 0 0. And that is a lot of openings. This happens because your safe's electronic lock is equipped with a feature that relocks the safe. Either the lever’s stuck or your wheels are out of alignment. This lock is very easy to use. and it would be too complicated to try and cover every option here. Whether you have a Rhino Safe or a BigHorn safe, read on to find out how to get into your safe. Josh. But, when they don’t work it can be very frustrating. 4. Never hesitate in any step of the process to reach out to a locksmith. Or perhaps your electronic lock ran out of batteries and you cannot use the code to open it. The Gun-Safe-Guru is here to help. They can be reached at 800-701-9128. Safe manipulation is the type of safe cracking that you see in movies when a safe won’t open. 11 years ago If you could open it without the combo, it wouldn't be much of a safe, would it? Here Are 10 Things I Did To Get Back In, 15 Best Security Cameras That Are Simple And Easy To Set-Up. You can try removing the battery and swiping your finger over the buttons to use up any stored power. And that is just to open it! In the case of a stuck lever: It is of the utmost importance that you do not attempt to use any form of violent entry yourself. The keypad went bad. Plug the battery in and try it. 4. All Rights Reserved. Many safes vary from the one shown in the video. You need to know what to do to get back inside your locked safe. They probably won't pay to open it though. The bolts may also be jammed if the handle will just not move far enough, but does still move.